FAQ
What Shipping Methods Are Available?
All orders will be shipped via USPS priority mail.
Standard shipping is 3-5 business days, International Shipping is 7-10 business.
What Payment Methods Are Accepted?
We accept the following forms of payment: Visa, MasterCard, American Express, PayPal and Discover.
How do I place an Order?
Once you’re done shopping, checkout is easy and secure. You may always view the items you have added to your shopping bag by clicking the “shopping bag” button at the top right of any page. You may also checkout by clicking on the checkout button located on any item detail page.
How Can I Return a Product?
ALL SALES ARE FINAL! If you have any questions regarding your order, contact us by e-mail (shop@xantreseboutique.com) within 24 hours of receiving order.
How Long Will It Take To Get My Package?
Orders are processed and ready to be shipped within 1-3 business days, not including weekends and holidays.
All items are shipped via U.S. Postal Service. Domestic Shipping takes approximately 3-5 business days and 7-10 business days for International Shipping.
Xantrese Boutique is NOT liable for any costs or fees associated with Customs, Duties and Taxes, nor are we to be held accountable for delays in delivery caused by unclaimed packages or incorrect shipping address (It is the customer's responsibility to confirm correct shipping information at the time of purchase). For more information on USPS policies and standards, please contact your local post office.
Do You Ship Internationally?
Yes! International shipping takes 7-10 Business Days.
Is Buying On-Line Safe?
Yes. We have a very detailed privacy policy that all customers can view at the bottom of our site under quick links.
Do I have to pay anything to return my items?
Customers will be responsible for shipping costs of ALL RETURNS unless it was a mistake on behalf of Xantrese Boutique.
